Privacy Policy
Thank you for choosing to use this app. We highly value your privacy and data security. This Privacy Policy explains in detail how we collect, use, store, and protect your personal information.
1. Data Storage and Localization
All health data you enter or generate within this app (including but not limited to weight, blood pressure, heart rate, blood oxygen, medication records, etc.) is stored only on your local device.
Unless otherwise specified in this policy, the app will not proactively upload any of your health data, personal information, or usage data to any server, cloud, or third-party platform.
The app may request local permissions such as storage or health data access solely to provide related functionalities. No such data will be uploaded or used for any other purpose.
2. Data Usage in AI Assistance Features
When you actively use the AI assistance features of this app (such as “Ask AI” for intelligent analysis or health suggestions), the app needs to upload certain data relevant to your request (for example, your health data or symptom descriptions) to the corresponding AI servers (such as OpenAI, DeepSeek, etc.).
According to OpenAI’s policy, their AI services are not available in Mainland China. If you are located in Mainland China, you will not be able to use any AI features provided by OpenAI through this app.
Only the minimum data necessary to complete the AI request will be uploaded. No unrelated personal data will be included.
AI assistance services may be provided by third-party artificial intelligence platforms. Once data is uploaded, it will be subject to the respective provider’s privacy policy. We recommend you review these policies before using such features.
Uploaded data will only be used to generate the requested AI analysis, suggestions, or content. It will not be used for advertising, marketing, or any purposes beyond providing the requested service.
3. Data Security
We are committed to protecting your locally stored data using industry-standard security technologies to prevent data loss, unauthorized access, or tampering.
You can delete your local data at any time via the app interface. All locally stored data will also be deleted when you uninstall the app.
4. Rights and Disclaimer
We will clearly inform you of the scope and purpose of each data upload and obtain your consent before proceeding.
Content generated by AI features is for reference only and does not constitute any medical advice, diagnosis, or treatment. You should carefully evaluate your own situation and always consult your doctor.
This app cannot be held responsible for your health status or medical decisions. Regular medical visits and seeking medical attention when needed are your personal responsibility.
5. Geographical Restriction (Supplementary)
According to OpenAI’s policy, their AI services are not accessible in Mainland China. If you are in Mainland China, you cannot use any AI features powered by OpenAI via this app. The availability of other AI services such as DeepSeek depends on the official announcements of those providers.
6. Changes to This Policy
If this Privacy Policy is updated, we will notify you via in-app notifications or other appropriate means. We encourage you to review the Privacy Policy regularly to stay informed about the latest updates.
HeartEase Terms of Service and Disclaimer
I. Introduction
Welcome to HeartEase (“we,” “our,” or “us”). By accessing or using our mobile application (“App”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use the App.
II. No Medical Advice
HeartEase does not provide medical advice, diagnosis, or treatment.
All information, data, and insights presented in the App are intended solely for general informational and educational purposes. The App should not be used as a substitute for professional medical advice or treatment.
Always seek the advice of your physician or other qualified healthcare provider regarding any medical condition or health-related decisions. Never disregard professional medical advice or delay seeking it because of something you have read or visualized in this App.
III. Data Collection and Privacy
HeartEase collects and processes data only from your device (e.g., Apple Watch health data) and stores it locally on your device. We do not store, upload, or share any personal or health data to our servers or with third parties.
Because your data remains on your device, it is your responsibility to ensure your device’s security and to regularly back up your data.
Please also review our Privacy Policy for more details on how we handle data (even if data is local).
IV. User Responsibilities
You agree to use HeartEase solely for personal, non-commercial purposes. You are solely responsible for any decisions you make based on the information provided by the App.
You understand and agree that you should not rely on the App for medical emergencies or urgent medical decisions.
V. Limitation of Liability
To the fullest extent permitted by applicable law, HeartEase, its developers, affiliates, and partners disclaim all liability for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of (or inability to use) the App or any information provided.
This includes, but is not limited to, health outcomes, missed diagnoses, or delays in seeking medical attention.
VI. Indemnification
You agree to indemnify and hold harmless HeartEase, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with your use of the App or your violation of these Terms.
VII. Modifications to the Terms
We reserve the right to modify these Terms at any time. Changes will be posted within the App or on our website. Your continued use of the App after changes have been posted indicates your acceptance of the revised Terms.
VIII. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the applicable jurisdictions in which HeartEase operates, including but not limited to the laws of the United States and China, without regard to conflict of law principles.
IX. Contact Us
If you have any questions about these Terms, please contact us at:
Email: hearteaseapp@www.heartease.life